Customer Support Office

Customer Support handles several programs including ID/Agent cards, Service Group Life Insurance, DEERS enrollments, and base in-processing. Emergency personnel, AiTs that have lost their ID card, and personnel that require a CAC pin reset do not require an appointment.

Contact Info

Location:
426 5th Ave • Bldg 402, Rm 237

Phone:
940-676-4314

Hours:
Walk-Ins:
Monday & Friday: 9am – 3:30pm
Appointment Only:
Tuesday – Thursday: 9am – 3:30pm

Contact Us:
82fss.fsmps.customersupport@us.af.mil

Links:
Schedule an Appointment
DEERS Inquiries
MilConnect