Military Personnel Flight

Hours of Operation

Mon, Wed & Fri 9:00 am - 3:30 pm
Tues & Thurs 9:00 am - 4:30 pm

We are closed on Weekends, Family Days, Federal Holidays, and the 3rd Wednesday of every month for training

Quality professional support.

We are the Military Personnel Flight at Sheppard AFB. Our mission is to provide quality personnel support. We handle everything from ID cards to base in-processing, assignments, re-enlistments, and retirements for all Airmen and their families. We are also the one-stop source for evaluations, promotions, testing, awards, and decorations, or other special actions. As the MPF, we also handle the distribution of CAC cards.

Identification & CAC Cards

New or changes to your ID Card?

Use the RAPIDS Appointment Scheduler to book your appointment online now!

Customer Support

Phone: (940) 676-4314

Common Access Cards or Uniformed Services ID Card

If you have questions about your CAC or ID, you can visit this link. This site will guide you through the process of obtaining, using and maintaining both types of cards.

You are required to have the correct documentation to obtain a CAC or ID. To view a list of acceptable identification documents, click here. If you would like to view a helpful pre-arrival checklist for obtaining a CAC or ID, click here.


You can make certain updates yourself from your home computer! Click here to learn more about how to do things like updating personal contact information, obtaining proof of health coverage, transferring education benefits, and so much more!

Other Services

Force Management

  • AFSC/SEI Updates
  • Awards & Decorations
  • Duty Information Updates
  • Special Duty Pay
  • O/S Tour Dates


  • Duty Status


Career Development

  • Retirements
  • Separations


  • Reenlistments
  • Extensions


  • Personnel Reliability Program


How are we doing?

Share your feedback about this facility through the Interactive Customer Evaluation (ICE) Website.